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CAMPUS MEDIATION RESOURCES

 

Bibliography on Dispute Resolution
in Higher Education
(Version 4.0)
Compiled by Bill Warters, Ph.D.,

Updated August 1999, with over 75 additional citations

Note: If you have suggestions for additional references to include in the next version, please be sure to contact me at w.warters@wayne.edu.

(See also the listing of dissertations and theses on this topic).

Aaron, R. M. (1992). "Student Academic Dishonesty: Are collegiate insitutions addressing the issue?" NASPA Journal 29(2): 107-113.

Academe Today (1998). "Business Officers Honor 5 Universities for Cutting Costs." Academe Today: A News Service of the Chronicle of Higher Education. Washington D.C.

Annunziato, F. (1995). "From Conflict to Accord: Collective Bargaining at the Academy." Conflict Management in Higher Education. S. Holton. San Francisco, CA, Jossey-Bass. 92: 51-57.

Asbury, B. (1992). "Campus Life in a Time of Culture War." Soundings 75(4): 465-475.

Avery, M. (1990). "Mediation of Race-related Conflicts on Campus." Conciliation Quarterly 9(3): 5-7.

Baldridge, J. V., D. V. Curtis, et al. (1977). "Alternative models of governance in higher education." Governing Academic Organizations. J. V. Baldridge and T. E. Deal. Berkeley, McCutchan Publishing: 2-25.

Baldridge, V. (1971). Power and Conflict in the University: Research in the Sociology of Complex Organizations. New York, John Wiley & Sons.

Barnes, B. (1998). "Designing a Conflict Resolution System for the University of Hawaii System: Economic Considerations and the Unionized Campus." Reflective Practice in Institutionalizing Conflict Resolution in Higher Education, Georgia State University, Atlanta, GA, Consortium on Negotiation and Conflict Resolution.

Beeler, K. D. (1985). Institutions with Identified Conflict-resolution (Mediation) programs. Charleston, IL, Eastern Illinois University.

Beeler, K. D. (1986). "Campus Mediation: A Promising Complement to Student Judicial Processes." SACSA Journal 7(1): 38-45.

Bing, R. and L. Dye (1996). "Memo to the board of trustees: please meddle." Academe 82(July/Aug): 44-45.

Birnbaum, R. (1980). "Constructive Conflict in Academic Bargaining." New Directions in Higher Education 32: 69-79.

Birnbaum, R. (1980). Creative Academic Bargaining: Managing Conflict in the Unionized College and University. New York, Teachers College Press.

Birnbaum, R. (1990). Negotiating in an Anarchy: Faculty Collective Bargaining and Organizational Cognition. Annual Meeting of the Association for the Study of Higher Education, ASHE.

Black, D. (1994). "Outside the Court: Mediating Conflicts." Perspective: The Campus Legal Monthly 9(10/October): 1-2.

Blimling, G. S. (1982). "The Context of Conflict in the Academy: An Educational Dialectic on Faculty and Student Affairs Educators." College Student Affairs Journal 13(1): 4-12.

Boice, R. (1996). "Classroom Incivilities." Research in Higher Education 37(4): 453-487.

Bolding, J. T. and J. J. Van Patten (1982). "Creating a Healthy Organizational Climate." Administrator's Update: American Association of Univ. Administrators 3(3 (Win)): 1-9.

Borshuk, C. (1994). "Benefits of a Peer Mediation Service: An Evaluation." Interaction 6(1): 3-6.

Borshuk, C. (1995). "Peer Mediation Changes Volunteers." Interaction 7(1 Spring): p. 9.

Boskey, J. (1995). "Alternative Dispute Resolution in the Law Schools." The Fourth R 55(Feb/March).

Boyer, E. (1990). Campus Life: In Search of Community. Princeton, NJ, Princeton University Press.

Bradshaw, D. (1993). Report: Implementation of the University Mediation Service at the University of Manitoba, University of Manitoba.

Brickman, W. and S. Lehrer, Eds. (1970). Conflict and Change on Campus: The Response to Student Hyperactivism. New York, School and Society Books.

Burkhardt, J. (1994). "Getting to Yes on a Merger." Planning for Higher Education 22(3): 19-24.

Burnett, C. W. and W. L. J. Matthews (1982). "The Legalistic Culture in American Higher Education." College and University 57(2/Winter): 197-207.

Burnside, C. (1995). "Coping with Conflict in the Workplace." TCCTA (Texas Community College Teachers Association) Messenger(December): Available at http://www.tccta.org/Messengerbackissues/Dec95Messengerarticles/Conflict.html.

Burrell, N. and D. Cahn (1994). "Mediating Peer Conflicts in Education Contexts: The Maintenance of School Relationships." Conflict in Personal Relationships. D. Cahn. Hillsdale, NJ, Lawrence Erlbaum Associates: 79-94.

Cahn, D., Ed. (1994). Conflict in Personal Relationships. Hillsdale NJ, Lawrence Earlbaum Associates.

Cameron, K. S. and D. A. Whetton (1985). "Administrative Effectiveness in Higher Education." 9(1): 35-49.

Caraway, G. A. (1989). "Grievance Mediation: Is it worth using?" Journal of Law and Education 18(4): 495-502.

Carlton, J. (1993). "Working It Out (Construction Partnering Sessions)." Successful Meetings 42(12): 102-107.

Casper, G. (1998). "State of University Address." Stanford Report Online Update. Palo Alto, CA.

Cavenagh, T. D. (1994). "Alternative Dispute Resolution on Campus: Moving Beyond the Traditional Judicial Affairs Model." Legal Issues in Higher Education Conference, University of Vermont, North Central College Dispute Resolution Center.

Cavenagh, T. D. (1995). "Community Building Through Effective Conflict Resolution: The North Central College Dispute Resolution Center." Higher Education Extension Service Review (Online) 6(5/15/95): Available at http://www.review.org/issues/review-051595.html.

Chandler, M. (1985). "Dispute Resolution in the Year 2000." Journal of the College and University Personnel Association 36(2): 16-20.

Cloke, K. (1988). "Date Rape and the Limits of Mediation." Mediation Quarterly(Case Studies in Family Mediation): 77-83.

Cole, E. K. (1994). Selected Legal Issues Relating to Due Process and Liability in Higher Education, Council of Graduate Schools.

Collision, M. (1990). "Negotiation, Not Violence, Is the Rule Today When Students Clash With Administrators." The Chronicle of Higher Education: 30-32, 44.

Cooper, J. and K. Kempner (1991). "Lord of the Flies Community College: A Case Study of Organizational Disintegration." Annual Meeting of the Association for the Study of Higher Education, Boston, MA, ERIC.

COPRED (1995). The Global Directory of Peace Studies Programs (1995-96). Fairfax, VA, Consortium On Peace Research, Education And Development.

Cowley, W. H. (1980). Presidents, Professors, and Trustees. San Francisco, Jossey-Bass.

Crohn, M. (1985). "Dispute Resolution and Higher Education." Negotiation Journal 1(4): 301-305.

Crookston, B. and J. Carlson (1971). "Third Party Mediation in Campus Disputes." Journal of College Student Personnel 12(6): 410-416.

Cunningham, P. J. (1984). "Taking the Conflict Out of Grievance Handling." The Journal of the College and University Personnel Association 35(Summer): 8-11.

d'Errico, P., E. Katsch, et al. (1980). "Legal Studies and Mediation: An Academic/Public Model of Conflict Resolution." Resolving Conflicts in Higher Education. McCarthy. San Francisco, Jossey-Bass. New Directions for Higher Education Series 32: 48-55.

Dannells, M. (1991). "Changes in Student Misconduct and Institutional Response Over 10 Years." Journal of College Student Development 32: 166-170.

Davis, B. and S. Corley (1996). Rockin' Role Plays: A Collection of the Finest for Mediation Trainers. Asheville, NC, The Mediation Center.

de Berly, G. (1995). "Conflict Management in an International Teaching Assistant Training Program." National Conference on the Education and Employment of Graduate Teaching Assistants (5th, Denver, CO), Denver CO, ERIC ED392330.

Dennison, G. M., M. E. Drummond, et al. (1997). "Collaborative Bargaining in Public Universities." Negotiation Journal 13(1): 61-81.

Diaz, E. M., J. W. Minton, et al. (1987). "Labor Relations Update: A fair nonunion grievance procedure." Personnel 64: 13-18.

Dilts, D. and H. Samavati (1994). "Higher Education: Fertile ground for ADR." Dispute Resolution Journal 49(1): 61-66.

Doelker, R. E. (1989). "Mediation in Academia: Practicing What We Preach." Mediation Quarterly 7(2): 157-161.

Douglas, J. (1989). "Arbitration in Academe." National Center for the Study of Collective Bargaining in Higher Education and the Professions Newsletter 17(2): 1-7.

Drumm, K. (1994). "The State of Mediation Practice in Labor Relations in (Higher) Education: A review of the literature." Nova Southeastern University Conflict Resolution Resource Service.

Dunn, M. S. (1996). "Mediation: One Alternative to Traditional Judicial Proceedings." College Student Affairs Journal 15(2 Spring): 40-48.

Ehrle, E. and J. Bennett (1988). "Redirecting Difficult People (Chapter 4)." Managing the Academic Enterprise: Case Studies for Deans and Provosts. New York, American Council on Education: 93-123.

Ellis, S. and J. Hernandez (1996). "Dealing with Conflict." NASPA Forum 16(7): 1-3.

Engram, B. (1985). "Mediation and Conflict Resolution (for Resident Assistants)." The Experienced Resident Assistant. G. Bliming. Dubuque, Iowa, Kendall/Hunt Publishing: 159-166.

Femenia, N. and P. Pederson (1990). "Preparing Mediators To Handle Multi-Cultural Conflict." First National Conference on Campus Mediation, Syracuse, NY.

Fiutak, T. (1990). "Models Of Mediation on Campus." First National Conference on Campus Mediation, Syracuse, NY.

Folger, J. and J. Shubert (1985). Resolving Student Initiated Grievances in Higher Education: Dispute resolution procedures in a non-adversarial setting, National Institute for Dispute Resolution.

Fuller, R. M. (1998). "Building a Mediation and Conflict Resolution Studies Curriculum Based on Competency.", Paper presented at 84th Annual Meeting of the National Communication Association, NY, NY. ERIC Clearinghouse ED426422.

Gadlin, H. (1991). "Racial and Ethnic Conflict on Campus." The Fourth R 33(June/July): 1-?

Gadlin, H. (1997). "UCLA Conflict Mediation Program: Tools for Bridging Diversity." CAHRO Newsletter(October/November): http://www.cahro.org/html/ucla.html.

Gadlin, H. and M. Paludi (1990). "The Use and Abuse of Mediation for Sexual Harassment Cases." First National Conference on Campus Mediation, Syracuse University.

Galton, E. (1998). "Mediation Programs for Collegiate Sports Teams." Dispute Resolution Journal 53(4 Nov): 37-39.

Garcia, E. (1997). "The Chair as Mediator: Balancing the New and the Old While Winds Roar." ADFL Bulletin 28(3 Spring): 18-20.

Getman, J. (1992). In the Company of Scholars: The Struggle for the Soul of Higher Education. Austin, University of Texas Press.

Gibson, J. (1994). "University of Oregon's Professionally Staffed Mediation Program." The Fourth R 50(April/May): 36.

Gibson, J. (1995). "Can't We Settle This? Student Conflicts in Higher Education and Options for Resolution." Conflict Management in Higher Education. S. Holton. San Francisco, CA, Jossey-Bass. 92: 27-34.

Gibson, J., R. Leal, et al. (1994). "Building Your Own Campus Mediation Program: Different models of college and university programs." National Association for Mediation in Education Ninth Annual Conference, University of Massachusetts, Amherst.

Girard, K., and J. Rifkin, and A. Townley. (1985). Peaceful Persuation: A Guide to Creating Mediation Dispute Resolution Programs for College Campuses. Amherst, MA, The Mediation Project.

Gmelch, W. H. (1991). "The Creation of Constructive Conflict within Educational Administration Departments." ERIC Document Collection Number ED339123. Washington, D.C., Educational Resources and Information Clearinghouse.

Gmelch, W. H. (1995). "Department Chairs Under Siege: Resolving the Web of Conflict." Conflict Management in Higher Education. S. Holton. San Francisco, CA, Jossey-Bass. 92: 35-42.

Gmelch, W. H. and J. B. Carroll (1991). "The Three Rs of Conflict Management for Department Chairs and Faculty." Innovative Higher Education 16(2): 107-123.

Graden, D. T. "Encouraging Values Conducive to Conflict Resolution in the Classroom at University of Idaho." Martin Institute News 7(1 March): Available at http://www.martin.uidaho.edu/publications/newsletters/7-1/Encourage.html.

Hale, C. and L. M. Cooks (1994). "Dispute Resolutions." Focus on Law Studies 9(2).

Harman, K. M. (1989). "Culture and Conflict in Academic Organization: Symbolic Aspects of University Worlds." Journal of Educational Administration 27(3): 30-54.

Hartzog, C. (1995). "Intervention in L.A.: Conflict Prevention and Mediation Program at UCLA." Educational Record 76(1): 44-52.

Hayes, J. A. and C. P. Balogh (1990). "Mediation: An emerging form of dispute resolution on college campuses." NASPA Journal 27(3): 236-240.

Hobbs, W. C. (1974). "The 'Defective Pressure-Cooker' Syndrome: Dispute Process in the University." Journal of Higher Education 45(8): 569-581.

Holton, S., Ed. (1998). Mending the Cracks in the Ivory Tower. Bolton, MA, Anker Publishing Company.

Holton, S., Ed. (1995). Conflict Management in Higher Education. New Directions in Higher Education. San Francisco, Jossey-Bass.

Holton, S. (1995). "How to Deal with Conflict in Higher Education." Conflict Management in Higher Education. S. Holton. San Francisco, CA, Jossey-Bass. 92: 79-89.

Holton, S. (1995). "It's Nothing New! A History of Conflict in Higher Education." Conflict Management in Higher Education. S. Holton. San Francisco, CA, Jossey-Bass. 92: 11-18.

Holton, S. and G. Philips (1995). "Can't Live With Them, Can't Live Without Them: Faculty and Administrators in Conflict." Conflict Management in Higher Education. S. Holton. San Francisco, CA, Jossey-Bass. 92.

Holton, S. and W. C. Warters (1995). "Conflict Management Programs in the United States and Canada (Appendix)." Conflict Management in Higher Education. S. Holton. San Francisco, CA, Jossey-Bass. 92: 97-122.

Hurtado, S. (1992). "The Campus Racial Climate: Contexts of Conflict." Journal of Higher Education 63(5): 539-569.

Jameson, J. K. (1998). "Diffusion of a Campus Innovation: Integration of a New Student Dispute Resolution Center into the University Culture." Mediation Quarterly 16(2).

Johnson, S. (1996). Shared Interests: Conciliation/Mediation for Faculty and Staff at the University of Michigan (Report and evaluation of the pilot period), University of Michigan.

Julius, D. J., Ed. (1993). Managing the Industrial Labor Relations Process in Higher Education. Washington, D. C., College and Univ. Personnel Association.

Karlson, K. (1991). "From a Predominantly White Campus to a Culturally Diverse Campus: Implications for Mediation." The Fourth R 33(June/July).

Katz, N. (1995). "What's In a Name?: Capturing the Essence of Campus Mediation." The Fourth R 55(Feb/March): 7, 15, 26.

Katz, N. H. (1984). Report on Graduate and Undergraduate Programs in Conflict Resolution, National Institute for Dispute Resolution.

Keating, W. T. and J. A. Holden (1972). "The Campus Ombudsman: A vehicle for change?" Journal of Research and Development in Education 6(1): 38-45.

Kegelman, T., Ed. (1985). Mediation in the Academy: A workbook for student affairs administrators. Amherst, MA, The Mediation Project.

Kimsey, W. D., R. M. Fuller, et al. (1994). "The Impact of Mediator Strategic Choices: An Experimental Study." Mediation Quarterly 12(1): 89-97.

Knechel, S., E. Moore, et al. (1984). "A Mediation Workshop for Residential Staff." Journal of College Student Personnel Association(January): 86-88.

Krajewski, G. (1998). "Conflict Management Programs for Administrators." Mending the Cracks in the Ivory Tower. S. Holton. Bolton, MA, Anker Publishing Co.: 239-252.

Krajeweski, G. (1995). "Graduate Progams in Dispute Resolution in the United States and Canada." The Fourth R 55(February/March): 13.

Langeler, G. H. (1984, April). "Mediation at Oberlin." Annual Meeting of American College Personnel Association, Baltimore.

Leal, R. (1995). "From Collegiality to Confrontation: Faculty-to-Faculty Conflicts." Conflict Management in Higher Education. S. Holton. San Francisco, CA, Jossey-Bass. 92: 19-25.

Ledbetter, C. J. and J. Miller (1987). "Liberal Arts Faculty as Mediators." Arkansas Political Science Journal 7(1).

Levine, A. (1999). "A New Generation of Student Protesters Arises." Chronicle of Higher Education: A52.

Levine, N. Z. (1997). "Challenges of Sexual Harassment Mediation on Campus." The Fourth R 79(Aug/Sept): 19-21.

Lewicki, R., M. Bazerman, et al. (1991). "Three Perspectives on Dispute Resolution in Higher Education." NIDR Forum(Spring): 12-15.

Lewicki, R., C. McEwen, et al. (1986). "Dispute Resolution in Higher Education: Three Viewpoints." Dispute Resolution Forum (NIDR)(April): 6-11.

Likert, R. and J. G. Likert (1976). New Ways of Managing Conflict. New York, McGraw-Hill.

Likert, R. and J. G. Likert (1976). "System 4 Structure Applied to Conflicts in Universities." New Ways of Managing Conflict. R. Likert and J. G. Likert. New York, McGraw Hill: 243-259.

Loewenberg, P. (1972). "Love and Hate in the Academy." The Center Magazine(September/October): 4-11.

London, D. (1991). "Top Problems in College Towns: Parking and Housing." Chronicle of Higher Education: A21.

Lovejoy, C. (1995). "Predicting Fall Semester Breakups in College Roommates: A Replication Using the Social Satisfaction Questionaire." Journal of College Student Development 36(6 (Nov-Dec)): 594-602.

Lucas, A. (1994). "Managing Conflict." Strengthening Departmental Leadership: A team-building guide for chairs in colleges and universities. San Francisco, Jossey-Bass: 201-218.

Lucas, C. J. (1996). Crisis in the Academy: Rethinking Higher Education in America. New York, St. Martins Press.

Ludeman, R. B. (1989). "The Formal Academic Grievance Process in Higher Education: A Survey of Current Practices." NASPA Journal 26(3): 235-240.

Lupton, D. K. (1984). "Resolving Faculty Disputes: The Education Ombudsman Proposal." Innovative Higher Education: 94-107.

Luxenberg, S. (1980). "Settling Out of Court--The Center for Mediation in Higher Education." Change 12(5 July-Aug): 10-12.

Marske, C. E. and S. Vago (1980). "Law and Dispute Processing in the Academic Community." Judicature 64(4 Oct): 165-175.

McCabe, D. (1998). "Due Process Procedures in Faculty Grievance Codes." Journal of Business Ethics 17(15 Nov): 1653-1662.

McCarthy, J. (1980). "Conflict and Mediation in the Academy." New Directions for Higher Education 32: 1-8.

McCarthy, J. (1982). "Faculty Complaint Procedures: An aspect of preventive management." Lex Collegii 5(3).

McCarthy, J., I. Ladimer, et al. (1984). Managing Faculty Disputes. San Francisco, Jossey-Bass.

McDonald, C. B. (1994). "ADR Clinic Directory (Law Schools)", Pepperdine University.

McIntyre, J. (1993). "University Policies and Procedures on Sexual Harassment." Annual Convention of the Speech Communication Association, Miami, FL, ERIC.

McMillen, L. (1987). "Colleges Are Trying New Ways to Settle Campus Grievances." Chronicle of Higher Education: 14-5,17.

Markwood, A. (1995). "A (Mediation) Partnership that Yields Dividends: College and Community." The Fourth R 60(Dec/Jan): p 25.

Mikalson, J. (1994). "Campus Conflict Resolution in Connecticut." The Fourth R 49(February/March): 33.

Miller, G. and S. Zoradl (1977). "Roommate Conflict Resolution." Journal of College Student Personnel(May): 228-230.

Miller, K. (1987). "The Effectiveness of Mediation in Higher Education." Journal on Dispute Resolution 3(1): 187-217.

Monk, S. C. (1997). "Applying Mediation to Higher Education: A Topical Interest Essay." Centerville, OH, Personal Website. Available at http://homepages.udayton.edu/~monk/work/mediation.html.

Moses, P. S. (1997). Best Practices Manual: An Interdisciplinary Approach to Service-Learning and Mediation Assistance, Government Law Center of Albany Law School.

Mullaney, J. W. and E. M. Timberlake (1994). "University Tenure and the Legal System: Procedures, Conflicts, and Resolutions." Journal of Social Work Education 30(2 Spring/Summer): 172-184.

Murray, D. (1990). Understanding Conflict and Conflict Management: A Report to the Campus Community, Mansfield University.

NIDR (1991). Forum: Dispute Resolution in Education. Washington, DC, National Institute for Dispute Resolution. Spring.

O'Connor, K. L. (1994). "The Effects of Peer Mediation Training on Third Party Facilitated Conflict Resolution." Paper presented at Meeting of the Association for Counselor Education and Supervision, ERIC Documents ED380745.

Ostar, A. W. (1995). "Institutional Conflict." Conflict Management in Higher Education. S. Holton. San Francisco, Jossey-Bass: 59-62.

Otto, A. L. (1998). "Resolving Workplace Disputes: The Role of Organizational Culture in Organizational Change." Ph.D. Dissertation in Psychology. Minnesota, University of Minnesota.

Pelesh, M. L. (1994). "Regulations Under the Higher Education Amendments of 1992: A case study in negotiated rulemaking." Law and Contemporary Problems 57(Autumn): 151-70.

Persico, S. T. (1990). Dispute resolution in higher education: the use of ombudsmanship, mediation, and arbitration in the settlement of faculty grievances. Dissertation.

Peterson, V. (1989). "Conflict Resolution in Higher Education: Video Teleconference". Morgantown, West Virginia, West Virginia University.

Picard, C. and R. Ramkay (1994). Annual Report: The Mediation Centre at Carleton University, Carleton University Mediation Centre.

Picozzi, J. M. (1987). "University Disciplinary Process: What's fair, what's due, and what you don't get." Yale Law Journal 96(July): 2132.

Pilon, D. (1991). "Emerging Needs for Consultants in Higher Education." New Directions for Higher Education(73): 3-13.

Price, D. M. and P. W. Whalley (1996). "The University Visitor and University Governance." Journal of Higher Education Policy and Management 18(1): 45-57.

Rajogopal, I. and W. Fan (1993). "Mediative Roles for Management: Collective bargaining with part-time faculty." Journal for Higher Education Management 8: 67-81.

Rifkin, J. (1991). "Overview of Dispute Resolution in Educational Insititutions." NIDR Forum(Spring): 1-4.

Rifkind, L. and L. F. Harper (1997). "Internal Mediation Services: Conflict Management in a Multicultural Higher Education Environment." CUPA Journal 47(3-4): 9-11.

Riskin, L. (1984). "Mediation in the Law Schools." Journal of Legal Education 34(2): 259-267.

Riggs, R. O. and P. H. Murrell (1993). Sexual Harassment in Higher Education: From Conflict to Community. Washington, DC, The George Washington University, School of Education and Human Resources.

Risser, P. (1996). "Confronting Value Conflicts." New Directions for Higher Education 93(Spring): 33-40.

Robert, B. R. (1983). "Investigating the Feasibility of Community Boards on a College Campus," St. Olaf College Department of Psychology.

Rodgers, R. F. (1983). "Using Theory in Practice." Administration and Leadership in Student Affairs. T. K. Miller, R. B. Winston and W. R. Mendenhall. Muncie, Indiana, Accelerated Development Inc.: 111-144.

Ross, W. H., D. Fischer, et al. (1997). "University Residence Hall Assistants as Mediators: an investigation of the effects of disputant and mediator relationships on intervention preferences." Journal of Applied Social Psychology 27(8): 664-677.

Rowe, M. (1997). "An Effective, Integrated Complaint Resolution System." Sexual Harassment on Campus. B. R. Sandler and R. J. Shoop. Boston, Allyn and Bacon.

Rowe, M. (1990). "People Who Feel Harrassed Need a Complaint System With Both Formal and Informal Options." Negotiation Journal(April): 161-171.

Rowe, M. (1994). Harassment: A Systems Approach, Massachusetts Institute of Technology.

Rowe, M. P. (1991). "The Ombudsman Role in a Dispute Resolution System." Negotiation Journal Oct: 353-362.

Rule, C. (1993). "Planning and Design of a Student-Centered Collegiate Conflict Management System". Amherst, MA, National Association for Mediation in Education.

Rule, C. (1994). "Collegiate Mediation Programs: A Critical Review." The Fourth R 50(April/May): 36-37.

Russel, C. (1988). "Alternative Dispute Resolution in the University Community: the power and presence of the American Association of University Professors (AAUP)." Journal on Dispute Resolution 3(2): 437-454.

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Sakovich, M. (1983). "Conciliation Programs at Colleges and Universities: Adaptation of Community Boards to Meet Campus Needs," Community Board Center for Policy and Training.

Sandeen, A. (1991). The Chief Student Affairs Officer: Leader, Manager, Mediator, Educator. San Francisco, CA, Jossey-Bass.

Sandole, D. (1991). "Institutionalizing Conflict Resolution: The First Decade." ICAR News 4(2 Fall): 1-4.

Sanoff, A., S. Minerbrook, et al. (1993). "Students Talk About Race. At Chapel Hill, N.C., racial tension runs high. A special report." U.S. News and World Report: 57-64.

Schoem, D. (1997). "Intergroup Relations, Conflict, and Community." Democratic Education in an Age of Difference: Redefining Citizenship in Higher Education. R. Guarasci and G. Cornwell. San Francisco, Jossey-Bass.

Schoenfeld, C. (1994). "Campus Cultures in Conflict." CUPA Journal 45(4 Win): 29-33.

Schnell, J. (1985). Organizational Culture and Conflict Resolution: A Study of a Greek Lettered Social Organization, University of Cincinatti.

Scott, J. J. (1990). "Integrating the Theory of Nonviolence into College and University Communities." American College Personnel Association Annual Conference, St. Louis, Missouri.

Seagren, A. T. (1993). The Department Chair: New Roles, Responsibilities and Challenges. ERIC Digest, ERIC Clearinghouse on Higher Education, George Washington Univ.

Sebok, T. (1994). "Lessons from Mediation: An Examination of Disputant Behaviors During Mediation Which Seem to Elicit Either Cooperation or Resistance." The Journal 1994 (California Caucus of College and University Ombudsman) 1994 EditionAvailable at http://www.ombuds.uci.edu/JOURNALS/1994/lessons.html.

Senate, C. C. C. A. (1996). "Toward a Nonviolent Campus Climate: Conflict Resolution." Sacramento, California Community Colleges Academic Senate Educational Policies Committee.

Serr, R. L. and R. S. Taber (1987). "Mediation: A Judicial Affairs Alternative." Enhancing Campus Judicial Systems. R. Caruso and W. W. Travelstead. San Francisco, Jossey-Bass. 39 Fall: 73-83.

Sherrill, J. M. (1989). "Models of Response to Campus Violence." New Directions for Student Services 47: 77-88.

Shubert, J. J. and J. P. Folger (1986). "Research Report/Learning from Higher Education." Negotiation Journal 2(4): 395-406.

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Singletary, C. R. (1994). "The Nature, Scope and Use of Mediation in Resolving Employment Disputes." 15th Annual National Conference on Law and Higher Education, Clearwater Beach, FL.

Sisson, V. S. and S. R. Todd (1995). "Using Mediation in Response to Sexual Assault on College and University Campuses." NASPA Journal 32(4): 262-269.

Slaton, C. (1994). "Community Mediation Service: A Model for Teaching Democracy and Conflict Resolution." Annual Meeting of the American Political Science Association, New York, NY.

Slaton, C. and T. Becker (1981). "Hawaii's Community Mediation Service: The university-based model of neighborhood justice centers." Annual Meeting of American Psychological Association, Los Angeles.

Smith, D. B. (1994). "Student Discipline in American Colleges and Universities: A Historical Overview." Educational Horizons (Special Issue: The Challenges of Discipline - From Violence to Conflict Resolution) 72(2): 78.

Spees, E. R. (1989). Higher Education: An Arena of Conflicting Philosophies. New York, Lang.

Stamato, L. (1989). "Making Mediation Work for Disadvantaged Students: A project of Rutgers University." Conflict Resolution Notes 7(1, June).

Stamato, L. (1992). "The Campus as Community," Rutgers Center for Negotiation and Conflict Resolution.

Stern, L. (1990). "1990 Ombudsperson Survey." UCOA Newsletter Fall.

Stevens, E. H. (1996). "Informal Resolution of Academic Misconduct Cases." College Teaching 44(Sept): 140.

Stobbe, S. (1998). "Implementation of Action Evaluation Methodology in a Conflict Studies Course." Paper presented at the Innovations in Evaluation Conference (on the World Wide Web), September 14-18.

Taylor, A. (1992). "Establishing Effective Relationships with Faculty and Staff." Effective Communication for Academic Chairs. M. I. Hickson and D. Stacks. Albany, State University of New York Press: 23-40.

Tidwell, A. (1997). "Problem Solving for One." Mediation Quarterly 14(4): 309-317.

Tierney, W. G. (1988). "Organizational Culture in Higher Education." Journal of Higher Education 59(#1 January/February 1988): 1, 3-21 missing pg. 2.

Tierney, W. G. (1991). "Utilizing Ethnographic Interviews to Enhance Academic Decision Making." New Directions for Institutional Research 72(Winter): 7-21.

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